Embed AI into real workflows
We integrate generative AI, AI agents, RAG, AI chat, OCR and analytics with existing workflows and company data.
COMPANY OVERVIEW
AI BUSINESS & TECHNOLOGY COMPANY
Turn AI into technology businesses can actually use.
Turn technology into business outcomes.
TOWA AI is a technology company centered on AI and system development, connecting AI Staff, web, DX, business systems, cloud, API/database integration and immersive AI experiences under one practical architecture.
We do more than introduce new technology. We organise business issues, customer journeys, data, existing systems and operating workflows, then implement solutions that can be used and improved over the long term—from concept and design to development, launch and support.
MANAGEMENT POLICY
Management Policy
What matters to TOWA AI
Technology is not the goal. We build systems that keep creating value in real business.
01
Design backwards from business outcomes
Rather than stacking AI or web features, we start with the result that needs to change—sales, service, recruiting or operational efficiency—and design the right system around it.
02
Support from concept through operation
Requirements, UI, AI responses, databases, APIs, cloud, security and operations are designed as one connected project.
03
Prioritise safety and continuous improvement
We consider authentication, permissions, logs, backups and monitoring, then continue improving after launch based on real usage and enquiries.
WHO WE ARE
We are a technology company that brings AI into real business operations.
TOWA AI is neither a simple AI-tool reseller nor a conventional web agency. We connect AI, systems, data, web and cloud into practical solutions that can be operated and improved in real business environments.
Support service and sales with AI Staff
We deploy AI Staff that understands company knowledge and FAQs, using text, voice and AI avatars to support enquiries, bookings and sales conversations.
Connect operations and data through DX
We design and build web systems, admin tools, CRM, project management, ordering, inventory, reporting and API integrations around real operational needs.
MISSION
Turn business challenges into technology foundations that last.
Operational improvement does not happen simply by installing a tool. A system becomes truly useful only when workflows, data flows, approvals, existing integrations and operating rules are designed together.
We combine AI development, web and business systems, API/database design, cloud, security and ongoing support to provide a technical foundation businesses can continuously improve.
VALUE
Three principles we work by
01
Start with business understanding
We do not rush into implementation. We first organise business issues, current operations, data, permissions and future expansion needs.
02
Keep AI connected to the system
AI is not treated as an isolated tool. We connect it with web systems, business applications, databases, APIs and internal operations.
03
Stay involved after launch
Development is not the finish line. We continue improving based on logs, enquiries, usage patterns and operational incidents.
OUR DOMAIN
Technology Domains
With AI at the core, we cover systems, web, data and cloud—not just strategy or implementation, but the point where your organisation can actually operate the solution.
AI & System Development
Design and build generative AI, RAG, AI agents, AI OCR and AI capabilities embedded into business systems.
AI Staff
Build AI Staff that understands company knowledge and supports customers and sales 24/7 through text, voice and AI avatars.
AI Creative
Create AI images, video, advertising and sales content that support business communication and proposals.
AI Immersive Experiences
Design immersive digital experiences for companies, products, facilities and exhibitions, connected to AI service and business journeys.
DX & Process Automation
Digitise CRM, project management, ordering, inventory, approvals, reporting and internal workflows around the way your business actually works.
Web & AI Sites
Build corporate and service websites, membership features, forms, booking and admin tools as a web foundation ready for AI integration.
API, Database & Integration
Support API and database design, existing-system and SaaS integration, external services and data migration.
Cloud & DevOps
Design cloud foundations across Azure, AWS and Google Cloud, including CI/CD, monitoring and backups for reliable operations.
Security & Ongoing Support
Support authentication, permissions, logging, vulnerability measures, incident response, maintenance, enhancements and continuous improvement.
OUR APPROACH
How We Work
We do not begin with a large implementation by default. We first organise current operations, existing systems, data, infrastructure, security and operational issues.
We then design and build the highest-value starting point first, and expand step by step across AI, systems, web and cloud based on real usage.
Services
01
Discover
Review operations, current web properties, internal systems, spreadsheets, databases, servers, issues and requirements.
02
Requirements & Architecture
Define required screens, features, data, permissions, APIs, AI use, infrastructure and operating rules.
03
Build & Integrate
Build the required web, business system, AI, API, database and admin capabilities.
04
Test & Launch
Verify UI, inputs, permissions, notifications, AI answers, security and data integration before launch.
05
Operate & Improve
Review logs, incidents, usage and enquiries, then continue fixing issues, adding features and improving the system.
COMPANY DATA
Company Data
Basic information about TOWA AI Co., Ltd.
Corporate Profile
東和AI株式会社
TOWA AI Co., Ltd.TAI
Company
TOWA AI Co., Ltd.
TOWA AI Co., Ltd.
Core Business
AI & Systems / AI Staff / DX / Web
AI / Web / Business System / Cloud / Integration
Contact Phone
072-442-8720
Development & technical enquiries
Website
twai.co.jp
Corporate Website
Email
info@twai.co.jp
Contact Mail
Focus
Enterprise AI, DX & System Development
Web / Modernisation / API Integration / Support
Delivery Approach
Start focused, improve continuously
Design, build, test, support and improve
